Long Term Care Resource Center

Welcome to the Long Term Care Resource Center available to all NEXCOM associates, spouses and extended family members. The resource center, offered by ACSIA Partners, is here to provide you help with your group long term care policy questions, rate increase information, direction on claims submissions, provide free care giving resources and more.

CNA’s existing plan was closed to new participants on 2/1/16. If associates enrolled prior to the plan closing, you can continue with this plan. New coverage can be obtained by applying through the Federal Long Term Care Program. Approval for this coverage is based on age at the time of application and is not a guarantee of approval. Details can be found by clicking on the Federal LTC plan tab at the top of this page.

If you have received a letter regarding an increase in premium on your CNA plan, you have the following options:

  • Keep your policy and pay the premium increases.

  • Consider lowering your coverage level to make the premiums more affordable.

  • Drop your coverage or apply for the Federal Long Term Care Program, but be cautioned that you must be approved by the Federal plan’s LTC provider in order to enroll and the premiums are age based. For more details, please refer to the letter you received from CNA or contact CNA directly at (866) 606-4516.

To date we have received notification of upcoming premium increases in the following states.

State Amount of Increase Effective Date
Connecticut 15% 10/1/2016
Mississippi 25% TBD
District of Columbia 10% 9/1/2016
Louisiana 40% 12/1/2016
Illinois 95.5% 11/1/2016 - Phased in over 2 years (ex. 70% 1st year, 15% 2nd year
North Carolina 20% 3/1/2017
Minnesota 45.48% 5/1/2017 - Phased in over 3 Years (15% 1st year, 15% 2nd year and 10% 3rd year)

For information about how this will impact your policy, please contact CNA directly at (866) 606-4516.

critical illness protection

Request A Free Long Term Care Guide

Dignity For Life Cover


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Additional Questions Call:

(877) 736-5086 M-F 8:30-5:30 pm EST


Care Support Network

A free subscription to Care Support Network (CSN) is available to all NEXCOM associates. CSN is an online option for comprehensive planning tools including:

  • Cost of care calculators
  • Resource locater
  • Medical reference system
  • Health and wellness center
  • Physical and mental health assessments
  • Create a care plan
  • Living will, advance directive, care guide

Email: laura@acsiapartners.com to receive your free subscriptions.

Care Consultant

The Care Consultant provides nurturing, compassionate non-medical in-home care and guides families through the many housing options available for assisted living and memory care. They also offer expertise in managing long term care insurance claims and certain forms of government aid, including Veterans Aid and Attendance Benefits. If you believe extra support is needed to insure a parent or loved one can remain safe and independent, you can receive a FREE 30 minute evaluation by a Care Consultant.

For your Free 30 minute evaluation, please call (877) 736-5086